Customer support
Our team is dedicated to providing timely assistance, whether you're setting up your account, integrating with other tools, or troubleshooting an issue.
Hours & availability
Monday to Friday, 9AM - 5PM EST
While we aim to provide assistance on weekends, please be aware that response times may be longer outside of regular hours.
Support tiers
Support varies based on plan to ensure that you get the level of help that matches your needs. In general, we strive to respond to each request as soon as possible, but during times of high demand and on weekends we prioritize responses based on tier.
Standard Plan
Enterprise Plan
Within 6 hours on weekdays (longer on weekends)
Within 2 hours on weekdays (longer on weekends)
Contact us
Documentation
Our comprehensive documentation library offers guides, tutorials, and FAQs to help you get the most out of Opine. Read documentation ->