Opine customer support

Need help with Opine?

Our team is dedicated to providing timely assistance, whether you're setting up your account, integrating with other tools, or troubleshooting an issue.

Hours & availability

Monday to Friday, 9AM - 5PM EST

While we aim to provide assistance on weekends, please be aware that response times may be longer outside of regular hours and by your plan.
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Contact support

Email support

For all plans, you can reach our support team by clicking the "Email us" button below. Please include as much detail as possible to help us address your query.
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Opine customer support tiers

Support varies based on plan to ensure that you get the level of help that matches your needs. In general, we strive to respond to each request as soon as possible, but during times of high demand and on weekends we prioritize responses based on tier.

Standard Plan
Standard support includes:
Priority email support
Within 6 hours on weekdays (longer on weekends)
Enterprise Plan
Enterprise support includes:
Priority email support
Dedicated Slack channel
Phone support (available by scheduling)
Within 2 hours on weekdays (longer on weekends)
Weekend support
“The team behind Opine is what I personally feel is the best part of the product and the company. They keep their promises, innovate quickly, address issues promptly, and listen to feedback and recommendations. The product itself is the best on the market; easy to use, delivers time to value, and accelerates our operations.”
Brian Skrocki
Vice President, Technical Field Operations
“Gamechanger. It's built from the ground up by SE's for SE's on top of GenAI technologies and just works. It connects to all our tools seamlessly and they were willing to support additional needed integrations. [Giving us] visibility and transparency with our sales, executive and customers during the presales and POC process.
Chris Kirschke
Vice President, Technical Field Operations

Opine support documentation

Our comprehensive documentation library offers guides, tutorials, and FAQs to help you get the most out of Opine. Read documentation.

Battle tested by the biggest cybersecurity companies

Opine’s hardened infrastructure, strict compliance, and granular admin controls keep deal data locked down without slowing you down. Visit our trust center.

Enterprise-grade compliance built in

SOC 2 Type II and GDPR baked in, plus annual third-party pen tests and 24/7 monitoring.

Granular internal & external access controls

SAML and SSO provisioning, and role-based permissions ensure the right people and only the right people see each deal.

End-to-end data protection

AES-256 at rest and TLS 1.3 in transit protect every conversation, file, and forecast from prying eyes.